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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Diego Flores

Diego Flores

July 15, 2026

5  out of  5
rating by Diego Flores
"Kathlein is extremely kind and knowledgeable in the industry. She has given me great advice time and time again, I would absolutely recommend her to anyone who is looking for guidance!"
We responded:
"Thanks so much for the amazing review, Diego! We really appreciate your support here in Albuquerque. Just reach out anytime if you need us - we’re here for you. 

Kindest regards,

Kathlein"
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Ben Maurer

July 15, 2026

5  out of  5
rating by Ben Maurer
"Wonderful agent that is extremely knowledgeable. Very thankful for her experience!"
We responded:
"Thank you so much, Ben! We truly appreciate your feedback and are always happy to help whenever you need us. 

Best,

Kathlein"
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Sarah Montoya

June 24, 2026

5  out of  5
rating by Sarah Montoya
"Eric was extremely helpful with getting me set up for a better policy at a better price"
We responded:
"We appreciate your review, Sarah. We are so happy that you had such a wonderful experience with Eric and setting up your policies! 

Kindest regards,

Kathlein"
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Janelle Brasher

June 23, 2026

5  out of  5
rating by Janelle Brasher
"Kathlein is fantastic. She is extremely helpful, great customer service, and very responsive. I highly recommend them for any and all your insurance needs. Thank you Kathlein for being so wonderful!"
We responded:
"Thank you for the amazing review, Janelle! It is truly the goal of our team to exceed expectations when it comes to all insurance needs.

Best,

Kathlein"
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Doug Griffith

June 20, 2026

5  out of  5
rating by Doug Griffith
"Kathleen is extremely knowledgeable and thorough. I would highly recommend her!."
We responded:
"Thank you for the review! It was a pleasure meeting with you!

Best,

Kathlein"
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Barbara Leviton

June 18, 2026

5  out of  5
rating by Barbara Leviton
"Welcoming, helpful, informative."
We responded:
"Thank you for the amazing review, Barbara! It is truly the goal of our team to exceed expectations when it comes to all insurance needs.

Kindest regards,

Kathlein"
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Lynne Susanne

June 15, 2026

5  out of  5
rating by Lynne Susanne
"Kathleen & Eric have provided me with great service, information and kindness. Eric is quick with answers. Thank you State Farm insurance. 🤩"
We responded:
"Thank you for the amazing review, Lynne! It is truly the goal of our team to exceed expectations when it comes to all insurance needs.

Best,

Kathlein "
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Jo Kobler

June 15, 2026

5  out of  5
rating by Jo Kobler
"This office has been really good about taking care of my new car needs. Very prompt and efficient. I would highly recommend!"
We responded:
"Jo, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to —we are always here to help!

Kindest regards,

Kathlein"
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Jimmy Bryant

June 9, 2026

5  out of  5
rating by Jimmy Bryant
"Very informative."
We responded:
"Wow, thank you for the 5-star review, Jimmy! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!

Best,
Kathlein "
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Tyler Zamora

May 28, 2026

5  out of  5
rating by Tyler Zamora
"Excellent and efficient help. I’m happy I signed on"
We responded:
"Thank you for the amazing review, Tyler! It is truly the goal of our team to exceed expectations when it comes to all insurance needs.

Best,

Kathlein "
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Vanessa Reyes

May 28, 2026

5  out of  5
rating by Vanessa Reyes
"Everyone is very help and fast to return my emails. I’m very pleased with my service and customer service."
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LaTanya Dodson

May 28, 2026

5  out of  5
rating by LaTanya Dodson
"Hannah was such a good agent that helped me. She was very friendly and patience with me.."
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thomas oberg

May 28, 2026

5  out of  5
rating by thomas oberg
"It was a pleasure working with Eric. He was very knowledgeable and a credit for the office. I left the office with my new policy for my new car. Thank you, Eric."
We responded:
"Thank you for the amazing review, thomas! It is truly the goal of our team to exceed expectations when it comes to all insurance needs.

Kindest regards,

Kathlein "
Profile photo of Kay Bee

Kay Bee

May 22, 2026

5  out of  5
rating by Kay Bee
"Eric was so extremely helpful. He worked around my schedule and was very patient with my complicated situation. He gave me great advice and was always professional. Thank you, Eric!"
We responded:
"Thank you for the amazing review, Kay! It is truly the goal of our team to exceed expectations when it comes to all insurance needs.

Best,

Kathlein"
Profile photo of Lisa Wilson

Lisa Wilson

May 21, 2026

5  out of  5
rating by Lisa Wilson
"Eric is the best. He is helpful, patient and explains paperwork well. He is thorough in the analysis of our coverage and a trusted advisor."
We responded:
"Thank you for your wonderful feedback! I’m so glad Eric was able to assist you with patience and care. It means a lot to us to have such positive experiences, and we truly enjoy working with you. Looking forward to serving you again soon!

Warm regards,
Kathlein"
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la mas fina

May 8, 2026

5  out of  5
rating by la mas fina
"Eric is always so very helpful! He’s patient, very kind, and understating. He utilizes his resources if he needs to ans always makes sure to get any questions I have answered or will use his resources to find help! Keep up the great work Eric you are awesome!"
We responded:
"Thank you for the amazing review, la! It is truly the goal of our team to exceed expectations when it comes to all insurance needs.

Best,

Kathlein"
Profile photo of Daniel Lobos

Daniel Lobos

May 4, 2026

5  out of  5
rating by Daniel Lobos
"Kathleen is a delight to work with. She is always taking care of my needs and my family’s. I’ve known and worked with Kathleen for over 15+ years. I would highly recommend her to anyone for your family’s needs."
We responded:
"Thank you so much for your kind words—it truly means a lot to me, especially after all these years! It’s been such a pleasure getting to know you and your family and being someone you can count on. Taking care of families like yours is exactly why I love what I do. I’m so grateful for your trust and support, and I’m always here whenever you need anything. Thank you again for the recommendation—it means the world to me!

Best,
Kathlein "
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isa

April 29, 2026

4  out of  5
rating by isa
"Eric is so professional, friendly, and kind. I am so lucky to have him as an agent. Thank you for being the best! ⭐️💐"
We responded:
"Thank you so much for your kind words! We’re lucky to have Eric on our team—he truly cares about taking great care of our customers. 😊
If there’s ever anything we can do to make your experience a 5-star one, we’d love the opportunity—don’t hesitate to reach out anytime!

Best,
Kathlein Guinn"
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Remsa Troy

March 11, 2026

5  out of  5
rating by Remsa Troy
"I personally haven’t worked with Kathlien, but she has been educating me a lot on insurance and how to better my policies to benefit me. I’ll probably be making the switch soon… I would highly recommend!"
We responded:
"Thank you so much for your kind words! I’m glad I’ve been able to help educate you on insurance and how to improve your policies. I look forward to working with you and making sure you have the best coverage to fit your needs. Please feel free to reach out anytime if you have questions or need any assistance!

Best regards,
Kathlein"
Profile photo of Joe Chavez

Joe Chavez

March 10, 2026

5  out of  5
rating by Joe Chavez
"Pleasure working with Eric from State Farm, made the process easy, explained everything. Highly recommend!"
We responded:
"Thank you for your wonderful feedback! I’m so glad to hear that Eric made the process easy and clear for you. We appreciate your recommendation and are here to help whenever you need us!

Best regards,
Kathlein"
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Aaron Willis

February 25, 2026

5  out of  5
rating by Aaron Willis
"Very solid back and forth communication with follow-ups being a strongpoint.
All my questions ( even the small ones ) always answered quickly. Definately worth considering fir your next home, car or motorcycle policy ."
We responded:
"Thank you so much for your kind words! We’re glad to hear that our communication and responsiveness met your expectations. It’s always our goal to provide clear and timely answers to all questions, big or small. We truly appreciate your recommendation and look forward to assisting you with any future home, car, or motorcycle insurance needs!

Kathlein"
Profile photo of Tawhid Ayon

Tawhid Ayon

February 23, 2026

5  out of  5
rating by Tawhid Ayon
"I had a great experience with Kathleen and Hannah on my Auto and homeowner's insurance. They are excellent."
We responded:
"Thank you so much for your kind feedback! Hannah and I are delighted to hear you had a great experience with your auto and homeowner’s insurance. We truly appreciate your trust and look forward to continuing to assist you whenever you need us!

Best regards,
Kathlein

"
Profile photo of Jeff Bussey

Jeff Bussey

February 20, 2026

5  out of  5
rating by Jeff Bussey
"Kathlein and her staff are amazing!! Not only is she willing to answer any questions I have, she also does a great job explaining things and finding the best possible rates for me. I highly recommend her and her team!!"
We responded:
"Thank you so much for your kind words and recommendation! It truly means a lot to me and my team. We’re always happy to answer your questions and work hard to find the best rates for you. Please don’t hesitate to reach out anytime—we’re here to help!

Warmly,
Kathlein"
Profile photo of Veronica

Veronica

February 18, 2026

5  out of  5
rating by Veronica
"Kathlein is Highly Professional and her assistant was very knowledgeable both provided Excellent Customer Service 👏🏽 and I would really recommend this office to anyone interested in dealing with one of the Best Agents in town!"
We responded:
"Thank you for the amazing review, Veronica! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. - Kathlein"
Profile photo of Curtis Mattingly

Curtis Mattingly

February 18, 2026

5  out of  5
rating by Curtis Mattingly
"We absolutely love her!"
We responded:
"Thank you for continuing to support me and let me help the both of you with your insurance! -Kathlein"